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Employment at Pacifica Graduate Institute

Pacifica Graduate Institute is a WASC accredited graduate school offering a variety of masters and doctoral degree programs framed in the traditions of depth psychology. The Institute has established an educational environment that nourishes respect for cultural diversity and individual differences, and an academic community that fosters a spirit of free and open inquiry. Areas of study include Clinical Psychology, Eco and Liberation Psychology, Depth Psychology, Mythology, and some encompass hybrid/distance learning options. Students have access to an impressive array of educational resources on Pacifica’s two campuses, both of which are located between the coastal foothills and the Pacific Ocean, a few miles south of Santa Barbara, California.

Adjunct Faculty Positions

Pacifica Graduate Institute welcomes Adjunct Faculty applications for each of these graduate programs:

  • Clinical Psychology
  • Counseling Psychology
  • Depth Psychology
  • Depth Psychotherapy

Appointment by quarters and by academic years vary by program. Qualifications reflect the course content, delivery method, and any applicable licensing standards.

For more information please contact the Department Chair of the department in which you are interested.

Core Faculty Positions

 

None Currently.

 

Staff Positions

Job Title: Reception and Campus Services
Department: Campus Services under the Office of Strategic Enrollment and Student Success
Supervisor: Campus Services Supervisor

Status: Regular, Full-Time or Part-time, Non-Exempt

Position Overview:

To host all Pacifica students, faculty, staff, and guests, answer all inquiries, direct phone calls, and assist the OSESS as needed, including tours and on-campus eventsThe Receptionist will conform to institutional policies and procedures and adhere to diverse, equitable, and inclusive practices.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Open campuses in the morning (open doors or blinds as needed).
  • Turn on the digital welcome slides
  • Greet people and direct them to proper locations
  • Lock building doors in the evening if working the evening shift
  • Answer the Pacifica switchboard and direct calls or transfer information as needed
  • Answer basic admissions and general Pacifica inquiries, but transfer calls to the Admissions Office for in-depth questions
  • Respond to all telephone and electronic inquiries or direct them to the proper venue
  • Maintain Lost and Found
  • Be available to provide clerical assistance as needed
  • Keep concession center clean, organized and fully stocked.
  • Maintain “Safety Log/Daily Report” and provide Shift Recap to Campus Services Supervisor, fellow Receptionist, and the VP OSESS.
  • Create and laminate signs as needed
  • Keep lobby tidy
  • Check supply room and report supply needs to Campus Services Supervisor
  • Check in guests using the online system
  • Trouble-shoot accommodation complaints and fix as capable.
  • Report and liaise with Student Services’ Housing and Dining on any student, faculty, and staff residential needs and changes
  • Assist in daily mail deliveries i.e. distribute internal mail to staff/faculty mailboxes
  • Maintain inventory of site equipment and supplies
  • Monitor calendar to stay apprised of upcoming events and needed facility set ups
  • Know and practice all items from the Receptionist Procedure Information Manual.
  • Maintain the “Welcome Board”
  • Coordinate with facilities with any issues that may arise
  • Possibility of being trained to process small bookstore sales
  • Carry out policies established by others
  • Work within existing rules and procedures
  • Execute all other duties as assigned
  • Other duties as assigned by supervisor

 

QUALIFICATIONS:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to interface with a number of different departments and outside agencies. Strong team player with ability to multi-task and possessing good interpersonal skills both written and oral.

 

EDUCATION and/or EXPERIENCE:

  • High school diploma required; college preferred.
  • 1-2 years of general office experience, receptionist preferred.
  • Customer service experience.

 

LANGUAGE AND MATHEMATICAL SKILLS:

  • Ability to read, write, speak, and receive instruction in English.
  • Bilingual language skills are preferred.
  • Basic math is required.

 

REASONING ABILITY:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where sometimes only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

COMPUTER SKILLS:

  • PC literate; MS Office (including Word and Excel)
  • General office equipment

 

CERTIFICATIONS AND LICENSES:

None

 

PHYSICAL DEMANDS:

  • Ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk and hear.
  • Sometimes required to sit, climb and/or balance and stoop, kneel, crouch, and/or crawl.
  • Close- and long-range vision.
  • Ability to lift 20lbs.

 

MISSION:

To provide Pacifica’s students, staff, and guests with excellent customer service. By creating a warm and welcoming environment that is guided by Pacifica’s Core Values; and by staying current with campus functions, academic sessions, and public programs.

 

Pay Range:

$17-$18/hour

 

Please apply here: https://www.schooljobs.com/careers/pacifica

 

Job Title: Campus Services Supervisor
Department: Office of Strategic Enrollment and Student Success
Supervisor: Vice President of Strategic Enrollment and Student Success
Status: Regular, Full-time, Non-exempt.

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

RECEPTION/BOOKSTORE SUPERVISOR

  • Supervise Reception Team members at both campuses.
  • Assist with the hiring of new reception positions and sit in on interviews
  • Onboard new hires employees
  • Manage receptionists’ schedules ensuring adequate coverage of front desks at both campuses.
  • Serve as a substitute receptionist, covering the front desks when needed.
  • Train new hires, and complete their three-month evaluations
  • Oversee training and utilization of student check in system(checking students/guests in and out of the system, print back-up guest logs)
  • Assist reception with checking in guests on busy days.
  • Take the lead on Shipping and Receiving
  • Ensure continued phone triage and operations; monitor the switchboard.
  • Ensure operation of copy and printer equipment by troubleshooting malfunctions, calling for repairs and toner refills
  • Maintain inventory of the supply and workrooms.
  • Anticipate supply needs: approve of and place supply orders, verify receipt of supplies
  • Scan and file safety logs, incident reports and daily reception recaps.
  • Manage and oversee Lost and Found items.
  • Co-lead weekly team meetings.
  • Oversee receptionists in their duties:
    • Welcoming students and guests, distributing and collecting room keys, assisting visitors with directions and providing information about programs and services, answering phones/directing calls, scheduling massages and working with therapists/ clients, signing safety logs, creating incident reports, submitting daily recaps, logging and tracking lost & found items, maintaining tea table & related inventory, keeping reception areas tidy, attending team and Pacifica meetings, managing parking assignments at Lambert
  • Oversee and maintain the bookstore in regards to sales, returns, stocking, purchasing and reporting.
  • Train reception staff on bookstore sales
  • Communicate and provide the VP OSESS and or Business Office with sales reports as needed
  • Conduct yearly inventory for Bookstore
  • Plan and review Bookstore annual budget
  • Supply employee lounges at both campuses with drinks and snacks

 

ADMISSIONS AND STUDENT SERVICES

 ADMISSIONS CALL CENTER, TOURS, AND ON-CAMPUS EVENTS

  • Answer Admissions general inquiry phone calls and provide outstanding student-centric service to applicants and prospective applicants.
  • Communicate effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
  • Respond to all new inquiry phone calls quickly and maintain consistent communication with all students throughout the admission process.
  • Relay new inquiries to Admissions Representatives after procuring general inquirer information.
  • Build relationships with prospective students by conducting telephone-based interviews to qualify them on their educational goals and interests, explaining available academic programs, advising them on admission requirements
  • Conduct prospective student and other visitor tours at both campuses
  • Serve as the main liaison during on-campus events, supervising staff as they usher and assist guests.

 

STUDENT INTAKE

  • Serve as on-campus presence while students are on campus, including weekends.
  • Assist the Student Services Department during student intake and check in.
  • Supervise staff for student check in/out.
  • Liase with Program Assistants, faculty, and OSESS staff regarding student needs during residential sessions.

 

QUALIFICATIONS

Must possess excellent interpersonal skills both verbal and written; be confident and comfortable speaking in public; able to handle difficult situations and people; able to interface with a number of different internal departments as well as the public; have good prioritization, time-management, and organizational skills; be a strong team player; able to multi-task, initiate, follow-through, meet deadlines, and able to problem-solve while maintaining creativity, and work under pressure. Attention to detail and excellent communication skills are imperative. Must be able and flexible to work weekend and evening events.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to read and comprehend complex instructions, correspondence and data; strong organizational, administrative, and time-management skills; strong verbal and written communication skills; ability to identify issues and creatively problem-solve on a variety of issues; effective presentation and interpersonal skills; and strong ability to exercise sound and experienced judgment based on a thorough knowledge of all programmatic issues. Ability to work with or without supervision; and ability to self-start and yet to also work collaboratively with other departments and with staff.

Ability to learn new computer skills; ability to sustain productivity under the pressure of a heavy workload with multiple priorities and competing deadlines; and ability to manage multiple projects derived from different constituencies.

 

EDUCATION and/or EXPERIENCE

  • Bachelor’s degree preferred.
  • 2-3 years management experience.
  • 3-5 years in an administrative and/or educational experience.
  • Retail or hotel service experience preferred.
  • Excellent listening and comprehension skills required.

 

LANGUAGE AND MATHEMATICAL SKILLS

  • Ability to read, write, speak, and receive instruction in English. Basic to intermediate math required.

 

REASONING ABILITY

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to mediate and resolve issues; ability to determine issues and creatively problem-solve; ability to engage other departments in meaningful dialogue and articulate issues; ability to multi-task, and ability to analyze the complex and make simple.

 

COMPUTER SKILLS

  • PC literate; MS Office Suite (including Outlook, Word, and Excel, Publisher).
  • CRM, SMS (Student Management Systems)
  • InDesign and/or Adobe Photoshop a plus.
  • General office equipment.

 

CERTIFICATIONS AND LICENSES

None

 

PHYSICAL DEMANDS

  • Ability to stand, walk, use hands to finger, handle, or feel, reach with hands and arms and talk and hear. Sometimes required to sit, climb and/or balance and stoop, kneel, crouch, and/or crawl.
  • Close range vision. Ability to lift 20lbs and to sit for long periods of time.

 

HOURS OF WORK AND LOCATION

  • 5 days/40 hours a week between 7:00 a.m. to 11:30 m. Monday through Sunday.
  • May including evenings and weekends.
  • Ladera Lane and Lambert Road Campus, Carpinteria.

 

Pay Range:
$22-24/hour

 

Please apply here: https://www.schooljobs.com/careers/pacifica

 

Pacifica Graduate Institute is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, disability, pregnancy, medical condition, or covered veteran status.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can start employment with Pacifica. Failure to satisfactorily complete the background check may affect the application status of applicants.

If your qualifications meet our current needs, please send your resume to the email address listed below. Please indicate on the subject line the position you are applying. No faxes or phone calls, please.

You can apply online at: https://www.schooljobs.com/careers/pacifica